They’re Coming! How to Deal with the End of Year Disgruntled Parent

Angrywife

I am blessed. Even though we serve nearly 2,000 students representing 1,200 families, I have few disgruntled or complaining parents. This is a reflection of God’s great blessings on the school and a tribute to our fine teachers, coaches, and administrators.

Nevertheless, at the end of every school year I inevitably hear from a few parents who wait until school is out to express “a concern they have had all year.” My first question to these parents is, “why haven’t you shared your concern with the teacher this year?” The almost universal and unfounded response…”I was afraid the teacher would take it out on my child.”

In all of my years in school administration, I am unaware of any teacher ever “taking it out” on a student because the parent expressed a concern. The opposite is more likely. To avoid conflict, teachers are more apt to be overly cautious when dealing with the student of a complaining parent.

Anticipating that you may have a few of these “end of year meetings,” here are a few tips that may help you achieve a positive outcome, one that deepens the parent’s commitment to the school, lessens your stress, and is honoring to the Lord.

Pray: Pray for wisdom and a teachable spirit. Even though the parent’s approach may be wrong, there still may be information that you need to hear.

Actively Listen: Our natural tendency is to be defensive of the school and the teacher. It is far wiser to follow the biblical command to “be quick to hear, slow to speak,” (James 1:19), which was paraphrased by Steven Covey who said, “seek first to understand and then to be understood.” Click here for quick tips on how to actively listen.

Take Notes: This will help you listen actively and shows genuine interest and concern. It also promotes accuracy and provides a written record of the meeting.

Maintain the High Moral Ground and Self Control: No matter how rude, inappropriate, angry, or offensive the speaker may be, the Christian professional, controlled by the Spirit, will not respond in kind. Instead, turn the other cheek. Take the abuse. Bless those who “curse you.” And remember, “a soft answer turns away wrath but a harsh word stirs up anger.” (Prov. 15:1)

Give Assurance: Give assurance that you genuinely care (make sure you do!) and that you will prayerfully and carefully investigate the matter and will respond appropriately. Your assurance must be full of integrity. Do not say you will deal with the matter and then fail to do so.

Wait Before Indicating a Decision: Depending on the situation, it is tempting to being closure to the matter during the meeting. For example, if you prematurely conclude that the concern has no merit you may be tempted to dismiss the concern during the meeting. Or, if you believe the concern has merit, you will be tempted to explain how you will address the matter. Both responses are usually premature in this first meeting. It is far better to assure the parent that you will look into the concern, take time to investigate the facts, pray for wisdom, and then and only then decide on a course of action. Most of the time, there is more to the story than you are hearing. “The one who states his case first seems right, until the other comes and examines him.” (Prov. 18:17)

Reinforce the Matthew 18 Principle: I have found that even when parents are aware of the Matthew 18 principle, they almost always have an excuse for not following it. “I know but….” is a common response. Nevertheless, you need to inform the parent that in the future you will not meet with him or her until they have addressed the matter with the teacher. If the matter is not resolved at that level the parent must meet with the teacher’s immediate supervisor before coming to you. This needs to be said gently but clearly and then followed unless the matter is legal or immoral in nature.

Follow-up: It is very important that you do what you say and that you follow-up with the parent after you have reached a decision about your response. It is inconsiderate and unprofessional not to follow-up. This does not mean that you should disclose everything you have or will do. You must protect the privacy of students, parents, and staff but the parent who took the time to meet with you deserves to hear back from you.

By wisely, lovingly, and respectfully responding to concerns, you have the opportunity to turn a complaining parent into an appreciative one. In the long run, this is pleasing to the Lord and good for your school.

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Let’s Make Our Schools More Thrilling and Beautiful

Excited

Cruising at thirty thousand feet and intensively absorbed in my work, I was startled by the sudden outburst of fearful crying from a three year-old little girl frantically running down the aisle of the big jet. Her brown eyes were wide with fear and her face wet from the tears cascading down her cheeks. Somehow she managed to leave her seat without her mother’s notice. Disoriented and scared she stumbled past row after row of strangers unable to find her mother in the sea of unfamiliar faces. As a father of three daughters and the “pawpaw”of a little granddaughter, my heart went out to her. Although prudence dictated otherwise, I wanted to leap from my seat and pick her up to comfort her.

My heart also goes out to teachers and school leaders who, like that little girl, find themselves disoriented, perhaps even a little intimidated and frightened by a strange and constantly changing world. This is a new experience for most educators.

School work has historically been comfortable and predictable. It has been observed that if you took a teacher from the early 1900s and dropped her into most any classroom today she would hardly skip a beat. She would find a board at the front of the room (albeit it may be electronic) and neat rows of students waiting for her to speak. There would be some new things, a computer on the teacher’s desk and a copier down the hall, but fundamentally things would look and feel much like they did at the beginning of the 20th century.

This predictability is giving way to uncertainty created by the relentless currents of cultural, economic, and technological change. Nothing in our schools is untouched. Whereas schools have historically been islands of relative tranquility, teachers and school leaders are now feeling uncertain about their roles and methods amid the changes invading their schools. We feel the seismic vibrations of shifting cultural norms beneath us. And we are confronted with the ever quickening pace of technological innovation that is reshaping the way we work, communicate, and entertain ourselves.

Like the girl on the plane, these cultural and technological changes can cause us to become disoriented, feeling overwhelmed, even frightened. The familiar is giving way to the new and the strange. That which once seemed like bedrock—steady and predictable—now feels like quicksand.

Consider the Internet and mobile technology. In their just released book, The New Digital Age: Reshaping the Future of People, Nations, and Business, Eric Schmidt and Jared Cohen summarize how the Internet and mobile technologies are fundamentally reshaping our lives and institutions.

The proliferation of communication technologies has advanced at an unprecedented speed. In the first decade of the twenty-first century the number of people connected to the Internet worldwide increased from 350 million to more than 2 billion. In the same period, the number of mobile-phone subscribers rose from 750 million to well over 5 billion (it is now over 6 billion). Adoption of these technologies is spreading to the farthest reaches of the planet, and, in some parts of the world, at an accelerating rate. By 2025, the majority of the world’s population will, in one generation, have gone from having virtually no access to unfiltered information to accessing all of the world’s information through a device that fits in the palm of the hand. If the current pace of technological innovation is maintained, most of the projected eight billion people on Earth will be online …

As global connectivity continues its unprecedented advance, many old institutions and hierarchies will have to adapt or risk becoming obsolete, irrelevant to modern society. The struggles we see today in many businesses, large and small, are examples of the dramatic shift for society that lies ahead. Communication technologies will continue to change our institutions from within and without. We will increasingly reach, and relate to, people far beyond our own borders and language groups, sharing ideas, doing business and building genuine relationships.

If you substitute school for institutions and businesses in the above quote it reads, “As global connectivity continues its unprecedented advance, many [schools] and hierarchies will have to adapt or risk becoming obsolete, irrelevant to modern society. The struggles we see today in many [schools], large and small, are examples of the dramatic shift for society that lies ahead.” No one wants to become obsolete and irrelevant.

There is a sense in which the students sitting in front of us, or if we are an administrator, the young teachers in front of us, are strangers. They live in two worlds, not just one. They live in the physical world and in a virtual world. And they know nothing of our educational experience, one that relied on the teacher, the librarian, and the encyclopedia for information.

Our students are growing up in a world where everyone is, or soon will be, connected with each other. They carry the world’s information in the palm of their hand. If they need extra help, they don’t “need” to ask the teacher-they can text a friend, video-chat with an expert, or watch remarkably well constructed tutorials on Khan Academy. If they need information, they “Google it.” Teachers are needed for other things but they are not needed for delivering information.

How should we respond as Christian educators? With courage not fear, with optimism not pessimism, with excitement, not dread; with a vision for the future, not with a nostalgic longing for the past. We should respond with creativity, vigor and innovation, not with the mechanical and routinized habits that have become so comfortable but are increasingly arcane and irrelevant for our students.

Carpe Diem This is not Pollyannaish happy talk. The ability to seize the day, to courageously and creatively adapt one’s teaching and leadership to the opportunities before us and to the needs of our students,—not to our needs and preferences—is firmly rooted in God’s sovereignty, his commands, and his commission.  Continue Reading…

How to Teach Your Students Business

 I’d like to introduce you to Patrick Bell – a fellow educator and a “Kingdom” entrepreneur. Along with his MA in Inter-cultural studies (Wheaton College Graduate School, Illinois) and his MBA in International Business (Regent University School of Global Leadership & Entrepreneurship, Virginia), Patrick has lived and worked in North America, Europe, Asia, and Africa. He has recently returned to Canada (Kelowna, BC) after 23 years abroad and lives with his wife, Holly, and 3 children.

Besides teaching and continual development of the Amaze Online High School Business Curriculum, he works as a professor of business at the Okanagan College School of Business. I’ve seen in him an intense desire to transcend theory to practical application and that philosophy of education is reflected in his course content and style of instruction.

I think you’ll find it interesting what he has to share.

Dr. Mosbacker, CSJ Publisher

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Guest article by Patrick Bell

In the early stages of 2012, God laid upon my heart to write and produce a full curriculum of high school business courses that would prepare young people around the world with practical business building skills, but also capture their hearts to live for the glory of God in their work environment. As a “4th Generation missionary”, I was raised to believe that missionaries and “full-time workers” were elite Christians. It wasn’t until I was running a business as a “tentmaker/Kingdom Entrepreneur” in Japan that I came to realize that it’s not so much the work that we do in this world that pleases Him, but that we are working in the field that He has called us to.

It is my belief that Jesus has a keen interest in our business activities and indeed, as we operate our businesses under his leading, working for the glory and honor of God, we engage in worship as we work (Romans 12:1).

In May, 2012, at the Vancouver Symposium for Christian Education in the 21st Century, Christian educational leaders today were calling out for a strong curriculum that prepares the next generation of students to be entrepreneurial, innovative, and possess the practical skills to envision, create, and manage a business that meets the needs of society around them.

My heart was practically burning up as I shared with Barrett and others, “That’s what I’m doing!” One year later, we’re getting ready to launch.

The Amaze Online High School Business Courses will help develop extraordinarily competent, entrepreneurial young people who lead with excellence, integrity, and innovation, guided in all things by Jesus Christ, grounded on a solid Biblical foundation. This preparation will involve learning the technical and practical skills of business and entrepreneurship. It will focus on the transfer of wisdom and practical skills, not just theory or knowledge.

The courses will distinguish themselves by the following characteristics:

Business Education from a Christian Worldview: The combination of my graduate school studies at Wheaton College and at Regent University together with my business experience across various cultures help define the inter-cultural sensitivity, rigour, and practical business knowledge throughout the courses.

Entrepreneurial Perspective: Whether our students plan to work for a large company or start their own businesses, our emphasis on creativity, innovation, and change will help them develop and implement new ideas to serve changing markets.

Technology is changing the face of education at a hyper-speed rate. The courses use cutting edge technology to engage students and encourage learning. The lessons will be available in text, audio, or video to accommodate different learning styles, and will be available anytime, anywhere, by anyone, using any device.
 

My goal is to teach our students

     • how to use business skills to help meet the economic and spiritual needs of their nation (especially important in a developing country);
     • biblical principles and character (including biblical ethics) in the marketplace;
     • their business can be a blessing to their community and their country’s economy;
     • their business will enable them to present the gospel by word and deed;
     • they can produce, market, and sell products or services that are in harmony with God’s divine order and purpose;
     • they can influence others by showing them how to run a business while treating people of all walks of life with dignity and respect, not just as a means of profit;
     • they can empower their fellow workers with knowledge and methods;
     • they can serve God fully in their business, and that ministry is not just for pastors and evangelists;
     • they are instruments in bringing about a sustainable economic and spiritual transformation to the communities in which they serve.

Our first course, Entrepreneurship & Creative Innovation (Grade 11, 120 hours) is currently in peer review and will be available in June. Internet Marketing (Grade 12, 120 hours) will be available in September. You can learn more about these courses and our vision by visiting www.HighSchoolBusinessCourses.com or by contacting me at patrickb@alphaic.com.

May God’s peace be yours today!

Patrick
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Please note that Patrick will teach a limited number of students in the first year and will make these courses available to license in subsequent years. If you have four or five entrepreneurial-minded students in your school that might benefit from these courses, and who would serve as “pilot students” for your school, please contact Patrick and get on his short list.  I’ve seen his course outlines and believe me when I say that they’re impressive. Even we need to learn these things.  

Dr. Mosbacker, CSJ Publisher

 

 

It’s Not so Easy

Guest article: Mark Kennedy, ACSI Canada

Soviet dissident and author Alexander Solzhenitsyn wrote this about a

fellow prisoner in the Soviet gulag during the Russian Communist era:

“Before the war Anatoly Vasilyevich had graduated from a teachers’

college, where he had specialized in literature.  Like me, he now had about

three years left before his “release” to a place of banishment.  His only

training was as a teacher of literature in schools.  It seemed rather

improbable that ex-prisoners like us would be allowed into schools.

But if we were—what then?

“I won’t put lies into children’s heads!  I shall tell the children the truth

about God and the life of the Spirit.”

“But they’ll take you away after the first lesson.”

Vasilyevich lowered his head and answered quietly: “Let them.”

I couldn’t help wondering ‘what if every evangelical Christian teacher in secular schools in Ontario and the Maritimes decided to follow Vasilyevich’s example? What if they committed to tell their students the greatest and most important good news all on the same day, irrespective of consequences?’ Unlike Vasilyevich, they wouldn’t be put in jail, not in our pseudo-tolerant culture. But I doubt if their unions would defend them from being fired or put on probation and severely reprimanded. Of course it’s easy for us to raise that scenario from the relative safety of Christian schooling. Our jobs are not at risk when we share all of God’s truth with our students. We aren’t hazarding the loss of generous salaries and comfortable lifestyles by expressing our faith at school. Christian teachers in secular schools would need extraordinary courage and faith to follow Vasilyevich’s example. In the real world, courage isn’t all that common. 

And what about us in Christian schooling? What would we do if our jobs and even our schools’ existence depended upon us teaching values that we know are false – like say, affirming the homosexual lifestyle? Most of us know that’s not out of the question in Ontario at least in the not-so-distant future. Although at present we have constitutional protection to teach our values, how would we react to the leverage of, for example, new elementary and high school provincial accreditation standards and even the possibility of provincial government funding? ‘Your school will be accredited/certified/funded only if you teach  ……….,…’

“We would never abandon our convictions for those things!” I can imagine us  saying. But talk is cheap. That statement is uncomfortably like Peter’s promise to Jesus prior to the rooster’s convicting crow.

The voice of uneasy compromise tells us, “Well at least we would still be able to present the gospel message, so our students can be saved.” But what does that do to our Christian integrity? And that would just be the beginning of the compromise, with many more to come down the road. Accepting compromises is a bit like eating potato chips. It’s hard to stop at just one.

 Courageous actions are a lot more difficult than courageous words, especially if the consequences of those actions might threaten our personal security. In the past few months I’ve been praying for the Lord to give us in Christian schooling, and me specifically, real courage in the face of opposition from an increasingly antagonistic media and culture- Anatoly Vasilyevich’s kind of courage.

Mark

 

 

 

Are Christian Schools Elitist?

Guest Article: Mark Kennedy, ACSI Canada

Money bills dollars stack

“Why, that’s like charging people for God!!” That’s what one outraged lady said when I told her families at our school had to pay tuition. It’s not an uncommon sentiment with those who believe that public school education is free or with people who cling to the pseudo-Christian philosophical canard, ‘If it’s cheap and easy it must be from God.”

More reflective thinkers would realize that, apart from tuition, there aren’t a lot of financial resources out there with which Christian schools can pay bills and salaries. So we have to charge tuition, whether we like it or not. It isn’t that we’re trying to limit enrollments to the economically advantaged or that we’re fending off the ‘hoi-polloi’ by pricing our schools beyond their reach. Most Christian school people aren’t elitists. But we do want first rate teachers and outstanding, God-honouring school programmes. And those things cost.

Setting Tuition

 Over my past 35 years in Christian school leadership I’ve learned some worthwhile things, more than a few of them I learned the hard way. Take the business of setting tuition.

I used to think that Christian schools should set their tuition as low as possible so we could be accessible to just about any family. It was a charitable thought and, since I was an audacious, rather than sagacious, administrator, that’s just what I did at our school.  The results were disturbing.

Lower income families didn’t flock to the school. The percentage of families not returning from one year to the next remained about the same. And, because of inflation, each year we had less money to pay teachers and improve programmes. So ill-paid staff and a few committed parents inevitably found themselves under enormous pressure to do more and more fundraising. It wasn’t fundraising for new equipment or buildings – the kind of projects that can unify and enliven a school community.  It was ‘bailing bucket’ fundraising, ‘please keep us from sinking’ fundraising, ‘here we are on the brink of disaster once again’ fundraising. And it wore us all out.

Not only that, but our modest tuition didn’t curry much favour outside the school community either –where, in most people’s thinking, low cost equals low value. It’s a standard North American message about any product or service: quality costs.

And wealthy folk who could have made substantial donations to ministries like ours, never did. That’s because financially successful people, especially people from the business community, reach their position through careful planning – which includes appropriately pricing their products and services. They set their prices to be comfortably higher than their operating costs, their income to exceed expenses and they look for the same from any ministries they might consider supporting. People don’t give generously to schools that are annually on the verge of extinction.

That should speak to us. In the interest of providing an effective ministry for our students and reasonable salaries for teachers we need to set tuition high enough to comfortably exceed operating costs. The prospect of doing that is pretty daunting for principals and board members. What if families pull out?! What if we go broke and have to close?!!! In the past 10 years I’ve seen a fair number of Christian schools close in our region –too many. Most of them died with agonizing slowness, trying to keep their tuition ‘as low as possible to make the school financially accessible to working families.’ They would have at least had a chance to survive if they’d set their tuition high enough to more than pay their expenses.

Raising tuition to an appropriate level can be done without creating a disaster. Here are 5 steps to accomplishing that goal:

  1. Calculate what tuition income you would need to pay your expenses with at least a 10% surplus.
  2. Educate school families in the concept that Christian schooling is a shared sacrifice.  Parents aren’t the only people who pay for their children’s Christian education. Most of our teachers and principals are making huge financial sacrifices too. They choose to earn salaries 25% to 50% less than they could earn in public education so they can teach God’s truth freely to their students thereby equipping those students well for life. And our board members work for free! Maybe that’s the way it should be. Sacrificing to bless others, especially our own families, isn’t something strange for Christians. According to Jesus it is central to our faith.

“If anyone would come after me he must deny himself and take up his cross and follow me.” Mark 8:34

Christian school leaders have the daunting financial responsibility of making that ‘shared sacrifice’ equitable for parents and school staff as well.

  1. Educate parents in the relationship between tuition income and the ability to enhance programmes and improve equipment and facilities.
  2. ‘Grandfather’ current families by raising tuition to the ideal level in consistent annual increments over a defined number of years (5 or less).
  3. For new families, have a higher tuition rate to begin with.

But if we keep tuition low won’t the Lord’s miraculously provide to meet our financial needs? It does happen, especially in places like Haiti. I’ve seen it. The Lord sometimes provides for the poorest of his people in astounding ways. He does that in North America too but it doesn’t seem to be as common here. It seems that, in Canada, one of the wealthiest nations in all history, God treats Christian school leaders like toddlers learning to walk. In our first few years he intervenes on our behalf, figuratively holding us up when in our financial innocence or naivety we trip up.  But as we mature he seems to expect us to maintain our balance by applying biblical wisdom, guidance from others and lessons from our own experiences. And sometimes he allows us to stumble painfully so in the long run we can learn to stand.

What about our responsibility to “widows and orphans”? Both the Old and New Testament tell believers to care for ‘widows and the orphans’. For us in Christian schools, that means we have a responsibility to help families that share our beliefs but can’t afford our tuition.  Some schools address that responsibility by filling empty classroom seats with students from families that can only pay a fraction of the tuition. That’s a sensible short term plan with a serious long term flaw. It gives everyone the illusion that the school is doing well. After all, look at all the students! The reality may be that a lot of the students are on some sort of unfunded, reduced tuition plan and that the school is struggling with a steadily increasing deficit. Inviting low income families into a financially troubled school eventually becomes a bit like inviting struggling swimmers onto a sinking ship – not a good long term solution for the swimmers or the ship’s passengers. It is far better for a school to direct part of its fundraising efforts to a scholarship/tuition assistance programme. People like to give to that sort of thing. The goal is to eventually limit bursaries to the amount of real money in the tuition assistance fund.

When it comes to providing for needy people, maybe we should borrow a philosophy from the airline industry. The pre-flight safety instructions always say, “In the event of an emergency, make sure to put on your own oxygen mask first, before you attempt to help others.” They’re not advising a ‘me first’ selfishness, they’re simply saying you need stability in order to help others effectively. I think that’s what Paul meant in Hebrews 12:12,

“Therefore strengthen your feeble arms and weak knees. Make level the paths for your feet so that the lame may not be disabled, but healed.”

A few months ago I got a phone call from a fellow Upper Canada College ‘old boy’. After trying unsuccessfully to pry support out of me, he passed on some fascinating information. It seems that at Upper Canada College, where tuition starts at $28,000 and there’s a huge student waiting list, 25% of the tuition, (“only 25%” he said), comes from bursary funds donated by people like me. “We want to increase that percentage,” he explained, “because in the States the average ‘elite’ school receives 45% of tuition from donated bursaries!”

Now I’m not suggesting that our schools take on the airs or the tuition rates of elite private schools. But we could at least follow their example by making sure tuition more than covers operating costs and by raising bursary/tuition assistance funds to support lower income families. And there’s nothing elitist about that!

 

 

 

 

Keeping the Faith when Transitioning from Christian High School to Secular College

Guest Author: Linda Forshaw

Linda Forshaw is a Business Information Systems graduate from Lancaster University in the UK. A frequent contributor to college review site Degree Jungle.com, she is a full time writer and blogger specializing in education, social media, and entrepreneurship. Contact her on Twitter @seelindaplay

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Keeping the Faith when Transitioning from Christian High School to Secular College

With such a diverse range of college and university options available to high school seniors, choosing which institution to attend can be daunting at best. When the desire to maintain a faith in Christianity is added into the mix alongside such factors as cost, location, and career prospects, the choice can often become bewildering. 

Many faithful students will automatically believe that their most attractive option will be to attend a private Christian college or university, automatically discounting all other options as unrealistic or simply not for them. The importance of staying in the fold of a college where religion is at the core of teaching is a viewpoint that can be seen to be supported by the likes of Abby Nye, whose book “Fish Out of Water: Surviving and Thriving as a Christian on a Secular Campus” suggests that students for whom faith plays a major part in their lives will be under some sort of liberalist assault from day one. Still other surveys, and what is considered “conventional wisdom,” appear to prophesize that significant numbers of high school Christians have ceased active practice of their faith by the end of college. 

As with any opinion, there is always a counter argument; in this case it is perhaps best provided in an article entitled Finding Jesus at College (The Chronicle Review, March 7, 2010). As a result of his study of students of Christian faith in the Netherlands, author Edward Dutton believes that a college environment where everyone holds similar views such as at Bible college or other religious school is not necessarily conducive to keeping faith alive. Dutton also points to the work of Phillip Hammond and James Hunter whose own research led them to the conclusion that students of a Christian faith who attend a secular institution tend to leave those institutions with a stronger faith than when they started. 

It does seem that unless a student is particularly drawn to a religion-centric institution, their options pertaining to higher education are just as broad as their peers who choose not to walk a faithful path. It’s not as if Christian students head off to secular college and instantly dive headlong into a world where sexual promiscuity, alcohol and drugs are the only paths to take. On the contrary, support for students attempting the transition between a Christian high school and a secular education is widespread and easily accessible.

Resources for Christian students in secular education

 - Faith at State: A Handbook for Christians at Secular Universities (Rick Kennedy, 1995)
 - How to Stay Christian in College (J. Budziszewski, 2004)
 - Live Above (Online Christian community)
 - InterVarsity(Evangelical Campus Mission)
 - Emerging Scholars Blog (Program of the Intervarsity Christian Fellowship)
 - Youth Transition Network(Nonprofit organizations aimed at decreasing the loss of youth from the church)

Tests and temptations are a natural part of life for everyone; Christian or otherwise. How the faithful student addresses such challenges will make all the difference.

How to Make Your “Pig” Fly

How to Make Your “Pig” Fly

Pig fly

Have you ever had an idea for the future of your school but others aren’t buying it?  I hope so.  Leaders who are leading and not merely managing focus on the future, asking “what should we be doing to prepare our students for their futures, not our present?”  Leaders do not maintain the status quo, they create a new normal.

Thinking carefully about what is and what might be requires attention to the present and to emerging trends.  It requires an open and agile mind.  It requires the ability to hold fast to our first principles and worthy traditions while having the courage to innovate.  Harvard Business School Dean Nitin Nohria recently challenged faculty and alumni to embrace both tradition and innovation:

We must have the conviction to hold fast to the many traditions that have defined us for so many years: the case method, our residential campus, our focus on a transformational learning experience. At the same time, we must have the courage to innovate. Because today’s traditions were, in fact, innovations in their time.1

Your idea may look like an eagle to you.  To others it may look like a pig.  What do you when you are having a hard time getting the “pig” aloft, when you “pig” is stuck on the runway?  What do you do when others do not embrace your ideas for change?  

Here are a few practical suggestions that will help you maintain your vision while bringing others along.   I have borrowed some of these ideas (in quotations) from Krippendorff’s excellent article “How To Stick With It When Your Ideas Are Ahead Of Their Time.” 2 

  • Be prayerful.  One of my favorite verses is Proverbs 16:9: “The heart of man plans his way, but the LORD establishes his steps.”   We should plan and work hard to see our plans realized but God is sovereign.  He may redirect us to an entirely different end or may direct us to the same end but along a different and unexpected path.
  • Guard your motive.  Be sure that your motive is holy.  We must remember that we were created for one primary purpose, to glorify God.  Everything else, no matter how worthy, is secondary.  Make sure that your ideas are not about you or your school but rather how others may “see your good works and glorify your father in heaven.” (Matt. 5:16)
  • Listen.  Not all of our ideas are good.  Good ideas often need modification.  Even if our ideas are excellent, we need to listen as a matter of respect to others and to understand their fears and concerns.  One of Steven Covey’s Habits of Highly Successful People is to “seek first to understand and then to be understood.”  This is a derivative of the biblical injunction, “be quick to hear and slow to speak.”
  • Keep it simple. “Usually when an innovator sees the world is going to change, the logic behind the change is obvious … The world changes all the time. It’s easy to see it is going to happen. What distinguishes innovators from the rest of us is not that they see farther into the future; it’s that they take action. While “experts” bring up complicated logic to explain why things will not unfold as the innovator thinks, the innovator just starts moving. Jeff Bezos saw that the Internet was going to change retail, so he left his job at the high-tech investment bank D.E. Shaw, and started selling books online … So don’t over think…outthink. When your logic is complicated it means you don’t understand. Think until your logic becomes simple, then act.”
  • Keep believing. “Remember that an innovative vision is usually inconsistent with prevailing logic and beliefs (otherwise it is probably not that innovative). It may be inconsistent with practices and rules … Steve Jobs, for example, knew it just made sense for record labels to distribute content digitally, so the iPod and iTunes became the natural net to capture this future.” It seems so obvious now, now that digital music is common. But it was not obvious before Steve Jobs pushed ahead with innovation. It takes time for other to catch up. Many “will not get it” until after the fact. So, don’t give up-keep believing, keep pushing forward. “Albert Einstein once said, “It’s not that I’m so smart, it’s just that I stay with problems longer.” Great innovators stay with their visions longer while others get distracted or disillusioned.”

Do you have any “pigs” sitting on the runway?  They can fly!  It just takes prayer, humility, handwork, and patience.  Don’t give up–keep innovating.  Our students’ futures depend on it!

References

1. Nohria, N. (2012, January 1). Priorities. hbs.edu. Boston. Retrieved October 27, 2012, from http://www.hbs.edu/dean/priorities/

2. Krippendorff, K. (2012, May 31). How to stick with it when your ideas are ahead of their time. fastcompany.com. Retrieved October 27, 2012, from http://www.fastcompany.com/1838871/how-stick-it-when-your-ideas-are-ahead-their-time

 

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